Warranty during the plan period: For official bans not caused by pornographic, jailbreak, or other prohibited content, we replace the account during the service period. If risk control is detected, we automatically switch to a backup account. For bans caused by prohibited use such as porn or jailbreak: dedicated plans receive no replacement; shared plans replace accounts only for non-violating users, while the violating user receives no replacement. When no replacement is provided, we give you the corresponding official ban email as evidence.